FAQs

Orders are processed in 2–3 business days. Typical delivery windows:

• USA: 5–8 business days
• Canada/UK/EU: 6–10 business days
• Rest of world: 7–14 business days

You’ll receive a tracking email as soon as your order ships.

Yes — we offer Free Standard Shipping on all orders.

Tracking is emailed once your order ships. Can’t find it? Check spam or contact us at Postulux@gmail.com with your order number.

We offer a 30-Day Money-Back Guarantee. If you’re not satisfied, email Postulux@gmail.com within 30 days of delivery to start a return.

• Defective/incorrect items: we cover return shipping.
• Other returns (sizing/change of mind): customer covers return shipping.

Full policy: see our Refund Policy.

Yes — email Postulux@gmail.com with your order number and the size you need. We’ll send simple exchange instructions.

It gently cues your shoulders and upper back into a healthier position. Wear it like a backpack; adjustable straps provide light support to help your body remember proper alignment.

Start with 15–30 minutes per day for the first week, then increase gradually as comfortable. Avoid wearing more than 2–3 hours per day — it’s a posture trainer, not a brace for all-day use.

Yes — the design is low-profile and breathable, so it can be worn discreetly under most tops.

Most customers report noticeable improvements within ~3 weeks with consistent use (15–30 min/day to start). Individual results vary.

Use our size guide on the product page. If you’re between sizes, we suggest choosing the larger size for comfort.

A snug feel is normal at first. Adjust the straps so you feel gentle support, not pain. You should still be able to move freely.

We support secure checkout with major cards and wallet options shown at the bottom of our site and at checkout.

We begin processing quickly. If you need to change or cancel, email us at Postulux@gmail.com ASAP — we’ll do our best before shipment.

Email us at Postulux@gmail.com. We aim to reply within 24 hours.